Unknown Usb Device Driver Error Windows 10

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  • You need to verify which situation you are facing and then choose to update or roll back the USB device driver. If you need to update the device driver, you can refer to this post: How to Update Device Drivers Windows 10 (2 Ways). If you need to roll back the device driver, you can refer to this post: How to Roll Back a Driver in Windows?
  • Connect your device which is not being recognized by Windows. You will see an Unknown USB device (Device Descriptor Request Failed) with the yellow sign in Universal Serial Bus controllers. Now right-click on it and click Uninstall to remove them. Restart your PC and the drivers will be automatically installed.
Fix

The unknown device hardware ID is ACPI MSFT0101 which indicates the Security Chip (TPM) setting issue. Connect your device which is not being recognized by Windows. You will see an Unknown USB device (Device Descriptor Request Failed) with the yellow sign in Universal Serial Bus controllers. Now right-click on it and click Uninstall to remove them. Restart your PC and the drivers will be automatically installed.

In case while you are connecting the flash drive, external hard drive, printer or other USB device in Windows 10, and you are facing with error USB Device Not Recognized, this guide should help to solve the problem. This error can occur with USB 3.0 and USB 2.0 devices. The reasons why your Windows 10 operating system does not recognize the USB device can be different (there are really a lot), and there is a lot of solutions of the problem, and some will work for one user, while others — for the another. We will try not to miss anything in this guide.

Device

Suppose when you connect a new USB device (flash drives, mouse and keyboard,external hard drive, printer or something else), you see an error in a popup:

USB device not recognized

The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.

How to fix USB Device Not Recognized error in Windows 10?

First of all you need to make sure that the problem is not related to malfunctions in the USB device itself (this, at least, will save your time).

  1. Try to connect the problem device to another computer or laptop and check if it works there. If not, the most likely reason for the problems with the device and methods below may not fit.
  2. Next, try to connect the device to a different USB port.
  3. Disconnect the USB device that is not recognized, and turn off the computer. Pull the power plug from the wall outlet, then press and hold the power button on the computer for a few seconds — it will remove the remnants of the charges from the motherboard. You can also remove the battery (+ 3V) from the motherboard for a few minutes.
  4. If a lot of equipment is connected to your computer (especially in the front USB port on the PC or through a USB hub), try disabling the part of it that is not needed right now.
  5. Make sure that you do not exceed the total required power for USB devices. You can check value of total available and currently required power in the settings of USB hub device (Device Management -> Universal serial Bus controllers -> USB Root Hub -> Properties -> Power).

If one of the above tips helped you, it is not necessary to continue reading this article.

USB Device Driver

Open the Device Manager console (Win + R -> devmgmt.msc). Your unknown device is likely to be found in one of the following sections of the Device Manager:

  • Universal serial Bus controllers
  • Other device

Right-click on your Unknown device and select Update Driver Software> Search automatically for update driver software.

When connected to the Internet, Windows will attempt to automatically find and install the appropriate driver.

In that case, when an unknown USB device with an exclamation point appears in the list of USB Controllers, try the following things:

  • Right-click on the device, select Properties, then click button Roll Back Driver on the Driver tab, if it is available, and if not —Uninstall to remove the driver. Then in Device Manager click the Action ->Scan for hardware changes. Check whether your device is identified now.
  • Next try to go into the properties of all devices with names Generic USB Hub, USB-root hub or USB Root Controller and on the tab Power Management uncheck Allow the computer to turn off this device to save power.

Another way, which can help when system displays USB device error code 43 in the description of the problem: for all listed in the previous section devices, try to perform the following actions: Right-click -> Update Driver Software -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer. In the list you will see the compatible driver (which is already installed).

Select it and click Next— after reinstalling the driver for the USB controller, that is connected to an unknown device, it can be recognized correctly.

USB 3.0 devices (USB flash drive or external hard drive) are not recognized in Windows 10

On laptops with Windows 10 operating system error USB device not recognized is quite common for external hard drives and flash drives, connected via USB 3.0 port.

To solve this problem, you must change the power scheme settings for your laptop. Go to the Windows Control Panel -> Power Options, select the power scheme that is used, and then click Change plan settings -> Change advanced power settings. Then, in the USB settings section disable USB selective suspend.

We hope that some of the above tips will help you to solve the problem with the error USB Device Not Recognized in Windows 10.

Usb

There may come a time when your Windows 10-powered machine will just not recognise a USB device. This issue has existed on Windows since the days of Windows 98, and sadly, Windows 10 also seems to have inherited the quirk. Thankfully it isn’t difficult to make your device detect your USB device. Follow the below-mentioned methods to see if your computer gains senses and stars detecting your device.

Restart

As Moss and Roy famously put it in The IT Crowd TV show, a simple restart can do wonders for you. So plug out the device, reboot the computer and plug it back in to see if anything changes.

Driver Issue

Sometimes your USB device, which is plug-and-play nature really need a set of codes, in this case known as a driver, to interact with your device. If the computer prompts you to install a driver, let it try. If it doesn’t, go to Control Panel > Printers and devices to see if there is any Unidentified USB device or Unknown device listed there. In case there is, go to its Properties and update its driver. You might again need to reboot the machine, Alternatively, you might want to visit USB device’s manufacturer website to get a driver for it.

Unknown Usb Device Driver Error Windows 10 Windows 7

Plug-out all other USB devices

If your newly inserted device isn’t getting read by the computer, try disconnecting other USB devices to see if anything helps. Sometimes having multiple devices on the machine may create a conflict.

Unknown Usb Device Driver Error Windows 10 Pro

Fix USB Root Hub

If the aforementioned methods still don’t make your device recognisable, you could try opening Device Manager, expanding USB Serial Bus controllers. Once there, right click on USB Root Hub and click Properties. Click on the Power Management tab and uncheck the option that says “Allow the computer to turn off this device to save power”. If there are more than one USB Root Hub listed, you will need to perform the same with every entry. Click OK and restart your computer. Plug back the USB device in and see if the computer is able to recognise it.

How To Fix Driver Errors

Try a different computer / operating system

If your USB device is still not showing up on the system, you might want to try it on any other device, and also check if it works on any other operating system. In case it does, transfer all your important files onto a different device. In case it doesn’t, we’re afraid your USB device has probably gone rogue.